INFOGRAPHIC: The Case for Customer Service
In order to understand your customers and truly gauge the success of your customer service…
Yearly Archives: 2014
Why great CIOs focus on the customer experience
by Lauren Hart Piper , Vice President, Product Management and Marketing Customer experience is taking…
Community Software is a Game-Changer for Customer Support
by Lauren Hart Piper , Vice President, Product Management and Marketing, Community software is designed…
Enterprise Hive Unifies Campus Communications with Modern Technology
Enterprise Hive releases social business software solution for higher education to unite the global campus…
Enterprise Hive and The Community Roundtable Announce Partnership
Partnership brings social business research and community management knowledge to executives and administrators with the…