With HiveSocial for Product Lifecycle Management, organizations create a select array of flexible, collaborative online communities that connect customers, partners and employees – giving you the ability to drive new business value as well as improve innovation.

• Capture the “Voice of the Customer”

Capture knowledge through continuous customer interaction with employees, partners and members.

• Determine High Value Product Enhancements

HiveSocial delivers high value product enhancements with our unique combination of embedded gaming mechanics and community-building. Our social business software empowers your organization to quickly implement new product ideas and suggestions, allowing innovation directly from your customers. Show your appreciation by awarding their participation with levels of status and acknowledgements.

• Identify Product Champions

HiveSocial’s interactive platform invites collaboration, identifies product champions, and encourages their behavior with rewards and recognition in the form of badges, certificates or coupons. Building one community out of many, you enlist the participation of those who are passionate about your product and who will influence other members.